Post by account_disabled on Nov 30, 2023 0:01:54 GMT -7
discount for an upcoming holiday, or a proposal for a stay with full board at a reduced price: by the way, it's Valentine's Day soon... have you already thought of some offer for lovers? Your customers are the protagonistsWhy not leverage your customers to create content to convey on your Facebook page? This way you won't be too self-referential in your posts, but .
rather you will be able to set up an even more tr Europe Cell Phone Number List uthful communication and you will give a positive image through those who have actually stayed in your hotel.So green light for photos of your customers during their stay, photos during dinner in your restaurant or during an excursion that you propose among the various hotel services. This particular strategy is called User
Generated Content , I'll talk about it in a future article!Photos and videos, but also reviews or special thank you post columns: these are ideas that can be useful for improving and increasing the brand reputation of your hotel.I want to focus for a moment on reviews: when are they important? Very, very much! Bear in mind that today, the power of feedback (positive or negative)
is much, much higher than it used to be.Reviews have a very high virality, so pay close attention to the care of your service, so that your customer is always satisfied and can leave you a positive review.I wrote an article on the importance of reviews for sites and e-commerce, if you want to read it you can find it here .tone of voice for hotelsTake care of your hotel's tone of
voiceThrough posts and writing you can convey more than you think: the tone with which you write, the words you use, the length of the text, are important to outline the style of your Facebook page for Hotels .Posts stimulate engagement, we aim to do just that. So the green light is also given to written posts, where perhaps you can ask for opinions or create small polls to invite the user to comment. A nice discussion could arise in which interesting ideas for improvement will emerge, but above all you will be able to involve your customer and give relevance to his opinion.Don't indulge in texts that are too long, people have little desire to read and get bored easily:
rather you will be able to set up an even more tr Europe Cell Phone Number List uthful communication and you will give a positive image through those who have actually stayed in your hotel.So green light for photos of your customers during their stay, photos during dinner in your restaurant or during an excursion that you propose among the various hotel services. This particular strategy is called User
Generated Content , I'll talk about it in a future article!Photos and videos, but also reviews or special thank you post columns: these are ideas that can be useful for improving and increasing the brand reputation of your hotel.I want to focus for a moment on reviews: when are they important? Very, very much! Bear in mind that today, the power of feedback (positive or negative)
is much, much higher than it used to be.Reviews have a very high virality, so pay close attention to the care of your service, so that your customer is always satisfied and can leave you a positive review.I wrote an article on the importance of reviews for sites and e-commerce, if you want to read it you can find it here .tone of voice for hotelsTake care of your hotel's tone of
voiceThrough posts and writing you can convey more than you think: the tone with which you write, the words you use, the length of the text, are important to outline the style of your Facebook page for Hotels .Posts stimulate engagement, we aim to do just that. So the green light is also given to written posts, where perhaps you can ask for opinions or create small polls to invite the user to comment. A nice discussion could arise in which interesting ideas for improvement will emerge, but above all you will be able to involve your customer and give relevance to his opinion.Don't indulge in texts that are too long, people have little desire to read and get bored easily:
